SMS Terms & Conditions

SPS Air SMS Texting Terms and Conditions
Last Updated: April 10, 2026

These SMS Texting Terms and Conditions (“Terms”), together with the terms governing your use of our heating and air conditioning services and any associated accounts or service requests (“SPS Air Services”), govern your participation in our SMS texting programs (“SMS Texting Services”). Capitalized terms used herein but not otherwise defined have the meanings assigned in our Privacy Policy and any other applicable service terms posted on SPSAirNow.com.

1. Text Messages Initiated by SPS Air

If you provide us with your mobile phone number, you consent to receive text messages from SPS Air, its representatives, and service team at that number using automated or non-automated technology.

These text messages may include:

Appointment confirmations
Service updates
Dispatch notifications
Customer support communications
Estimates and service follow-up
Information you requested from us
Marketing or promotional messages, only where you have separately provided consent

Consent to receive marketing text messages is not required as a condition of purchasing services.

2. Privacy

Information collected in connection with SPS Air text messages may include your name, address, mobile number, message content, and message timing. We use and protect this information in accordance with our Privacy Policy. Your mobile carrier and other service providers may also collect information about your mobile usage, subject to their own privacy policies.

3. Message Frequency

Message frequency will vary depending on your interaction with SPS Air, including appointment scheduling, service activity, maintenance reminders, estimate follow-up, and any marketing programs you choose to join.

You may receive an initial confirmation text after opting in.

4. How to Opt Out

You may opt out of receiving text messages from SPS Air at any time by replying:

STOP
END
QUIT
UNSUBSCRIBE

Opting out will stop future messages from that SMS program. If you are enrolled in more than one messaging program, you may need to opt out separately from each one.

5. Help and Support

For help, reply HELP to any message, or contact us directly:

SPS Air
Phone: (239) 995-5665
Text: (239) 980-8987
Email: spsair30@gmail.com

6. Fees and Carrier Charges

SPS Air does not charge for SMS Texting Services. However, message and data rates may apply based on your mobile carrier plan.

7. Supported Carriers

Our SMS Texting Services are available through many major mobile carriers, though carrier support may change at any time. SPS Air is not responsible for delays or delivery failures caused by mobile carriers or wireless networks.

8. Disclaimers

SMS messages are transmitted over wireless networks and third-party systems. SPS Air does not guarantee that text messages will be delivered timely, securely, or without interruption. SMS Texting Services are provided on an “as is” and “as available” basis. SPS Air disclaims liability for delayed, misdirected, or undelivered messages.

9. Changes to These Terms

We may update or modify these Terms at any time. Changes become effective when posted on SPSAirNow.com. Your continued participation in SMS Texting Services after changes are posted constitutes your acceptance of those changes.

Privacy Policy

SPS Air Privacy Policy
Last Updated: April 10, 2026

At SPS Air, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared. This Privacy Policy explains our practices regarding the information we collect through our website, contact forms, communications, and services.

1. Information We Collect

We may collect the following information:

Contact Information
Name, phone number, email address, and mailing address

Service Information
Details about your heating, cooling, ventilation, maintenance, repair, or installation needs

Payment Information
Payment details used solely for processing transactions

Website Usage Information
IP address, browser type, device information, and interactions with our website

SMS Messaging Information
If you opt in to text messaging, we collect your mobile phone number and related messaging activity for the purpose of sending service updates, reminders, and, where permitted, promotions

2. How We Collect Information

We collect information through:

Website contact forms
Service request forms
Email and phone communications
In-person or on-site interactions
Cookies and analytics tools
SMS opt-in forms and customer communications

3. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide heating and cooling services
Send service updates and notifications
Process payments
Respond to inquiries
Improve our website and customer experience
Send recurring text messages related to appointments, service updates, maintenance reminders, and promotions where consent has been provided

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information only as needed for legitimate business purposes, such as:

Payment processing providers
Service partners assisting with fulfillment
Legal compliance or protection of our business rights

Mobile opt-in data and consent information are never shared with third parties for marketing purposes. This mirrors the protection stated in the source text you provided and should remain in the SPS version as well.

5. SMS Messaging Terms

By opting into SMS communications from SPS Air, you agree to the following:

Your mobile number and contact details will be used only for sending service-related updates, appointment reminders, dispatch notices, estimate follow-up, and promotional messages if you have consented
Message frequency will vary
Message and data rates may apply
Reply STOP to unsubscribe at any time
Reply HELP for assistance

For support, contact:

Phone: (239) 995-5665
Text: (239) 980-8987
Email: spsair30@gmail.com

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, misuse, or alteration.

7. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements, or as long as you remain subscribed to our SMS program unless you request deletion where applicable.

8. Your Rights

You may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal information, subject to legal or contractual obligations
Opt out of marketing communications at any time

9. How to Opt Out

You may opt out of communications from SPS Air at any time:

SMS/Text Messages: Reply STOP to any message
Email: Reply to our email or contact us to request removal from marketing communications

After opting out of SMS, you may receive one final confirmation message.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

SPS Air
3420 Willard Street, Fort Myers, FL
Phone: (239) 995-5665
Text: (239) 980-8987
Email: spsair30@gmail.com (SPS Air)

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on SPSAirNow.com with an updated effective date.

By using our website or services, you agree to the practices described in this Privacy Policy.

Contact Form SMS Consent Language

Use this under the website form:

Do you agree to receive text messages from SPS Air sent from (239) 980-8987?
Message frequency will vary and may include appointment reminders, service updates, dispatch notifications, estimate follow-up, maintenance reminders, and occasional promotional messages if you have opted in. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance or contact us at (239) 995-5665 or spsair30@gmail.com. (SPS Air)

[ ] Yes, I agree to receive text messages from SPS Air.
[ ] No, I do not want to receive text messages from SPS Air.

By submitting this form, you acknowledge that you have read our Terms & Conditions and Privacy Policy.

Get In Touch Section

Schedule Service With SPS Air Today
Need help with your air conditioning or heating system? Call (239) 995-5665, text (239) 980-8987, or use our contact form to request service. SPS Air provides residential and commercial HVAC service, maintenance, repairs, and installations throughout the Fort Myers area. (SPS Air)